Our services for homeowners

Make your home cosier and healthier whilst reducing energy bills and carbon emissions

Cosy Homes Oxfordshire is a one-stop-shop home retrofit service, enabling homeowners to improve the energy efficiency of their homes throughout Oxfordshire. By working with us you will have the opportunity to:

  • Have the stress removed from home retrofit as we support you and manage the process from start to finish
  • Be introduced to trusted contractors who will undertake the work recommended
  • Have the quality of the retrofit monitored through our quality assurance process
  • Reduce the carbon emissions of your home
  • Lower your energy bills
  • Have a more comfortable home, warm in the winter and cool in the summer
  • Have a healthier home, eliminating damp and improving ventilation
  • Improve your home’s EPC rating, unlocking long-term value.
register your home to get started

How does the service work?

So how do we do this? Research has shown that there are two factors which make home retrofit as effective as possible, which are:

  • A whole house approach, aiming to take a property to near net-zero energy demand in one step only, or in a phased approach where each phase of retrofit builds on the previous one;
  • Having a single, trusted point of contact for homeowners or tenants, who stays with them throughout the retrofit process.

That’s why we’ve put these factors at the heart of our service at Cosy Homes Oxfordshire. First, one of our trained Retrofit Coordinators will assess your home to find out everything we need to know about your existing energy usage. They’ll then deliver your bespoke Whole House Plan, detailing all the measures you could take to make your home as energy efficient as possible, with recommendations on the most cost-effective and impactful measures to take forward.

If you choose to go ahead with some or all of these measures, the same Coordinator will gather quotes from our trusted contractors, manage the delivery of the work, and approve the quality at the end. The RetrofitWorks team have developed a robust health and safety protocol for onsite work for Cosy Homes Oxfordshire contractors, which ensure that we are safely able to deliver work in homes as usual as long as you are happy for us to do so.

There are two routes which you can take to get started on your home retrofit journey: our Remote Assessment and Pre-Visit Whole House Plan (developed during COVID-19) and our On-site Assessment and Whole House Plan. We developed the remote service due to social distancing measures in place in the UK during COVID-19 – it’s also a great place to start if you’re keen to know more, but aren’t sure you’re ready to go ahead with a home retrofit.

Remote Assessment and Pre-Visit Whole House Plan (£75)

When you register your home you’ll be asked if you’d like a remote or onsite assessment. If you choose remote, we’ll use existing data sources such as EPC data, Google Maps, or floorplans to find out as much as we can about your home. One of our Retrofit Coordinators will then conduct a 1 hour phone assessment with you, asking you a series of simple questions about your home to fill in any gaps.

With this information they’ll produce a reduced version of our Whole House Plan, detailing the recommended measures to improve energy efficiency.

If you choose to go ahead with any or all of the measures, you’d be required have an on-site assessment to ensure nothing has been missed. The remote assessment costs £75, and if you go ahead with the onsite assessment you’ll pay the balance of £100 for the full Whole House Plan. Please note that due to restrictions on the RetrofitWorks payment website, you will be given a voucher code for checkout which brings the full Whole House Plan cost down from £175 to £100.

Full Onsite Assessment and Whole House Plan (£175)

If you choose an onsite assessment when registering, one of our trained Retrofit Coordinators will contact you to book a time for your onsite home assessment, which can take up to 3 hours.

We’ll use the information gathered to produce a bespoke Whole House Plan, detailing the recommended measures to improve energy efficiency. This will include any particular needs we’ve already discussed with you.

If you choose to go ahead with any or all of the measures we’ll then send you a Client Services Agreement to sign which will outline any costs incurred by going ahead – and your Retrofit Coordinator will be on hand to discuss this. We’ll then gather quotes from our trusted contractors and move ahead to the delivery of works.

For both the Remote and Onsite assessment options, you need to register your home with us to get started. This enables us to start gathering the information we need on your home to develop a bespoke plan for retrofitting your home. As you register, you’ll be asked whether you’d like to go ahead with Remote or On-site. If you’d like assistance with the registration form please call us on 0300 303 1269 (open 9am-5pm, Monday to Friday).

Other services we offer

Although we would always recommend a whole house approach to retrofit, we can also help with other aspects of home improvement, including:

  • Green Booster: If you already have a home renovation or improvement project in progress, we can step in and give advice on the measures you could implement during this renovation to maximise the energy and carbons saving potential of the project.
  • Simple Measures: Whilst we advocate a whole house approach, all homes do have opportunities for small, simple, or one-off improvements to energy efficiency such as loft or cavity wall insulation – and we can help with these.
  • Priority Heating Scheme: We can support with repairing or upgrading your current heating system through our priority heating service.

If you’d like to find out more about how we can support you, contact the Cosy Homes team by email to info@cosyhomesoxfordshire.org or call 0300 303 1269 (open 9am-5pm, Monday to Friday).

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What happens during a home assessment?