Our services for homeowners

Make your home cosier and healthier whilst reducing energy bills and carbon emissions

Cosy Homes Oxfordshire is a one-stop-shop home retrofit service, enabling homeowners to improve the energy efficiency of their homes throughout Oxfordshire. We can also support homeowners to maximise the value of the Green Homes Grant. By working with us you will have the opportunity to:

  • Have the stress removed from home retrofit as we support you and manage the process from start to finish
  • Be introduced to trusted contractors who will undertake the work recommended
  • Have the quality of the retrofit monitored through our quality assurance process
  • Reduce the carbon emissions of your home
  • Lower your energy bills
  • Have a more comfortable home, warm in the winter and cool in the summer
  • Have a healthier home, eliminating damp and improving ventilation
  • Improve your home’s EPC rating, unlocking long-term value.
Register your home to get started

How does the service work?

So how do we do this? Research has shown that there are two factors which make home retrofit as effective as possible, which are:

  • A whole house approach, aiming to take a property to near net-zero energy demand in one step only, or in a phased approach where each phase of retrofit builds on the previous one;
  • Having a single, trusted point of contact for homeowners or tenants, who stays with them throughout the retrofit process.

That’s why we’ve put these factors at the heart of our service at Cosy Homes Oxfordshire. First, one of our trained Retrofit Coordinators will assess your home to find out everything we need to know about your existing energy usage. They’ll then deliver your bespoke Whole House Plan, detailing all the measures you could take to make your home as energy efficient as possible, with recommendations on the most cost-effective and impactful measures to take forward. If you choose to go ahead with some or all of these measures, the same Coordinator will gather quotes from our trusted contractors, manage the delivery of the work, and approve the quality at the end.

During the COVID-19 pandemic, the RetrofitWorks team have worked hard to develop a robust health and safety protocol for onsite work for Cosy Homes Oxfordshire Retrofit Coordinators and building contractors, which ensures that we are safely able to deliver home assessment and work in homes as usual as long as you are happy for us to do so. We have also developed a Remote Assessment option, which you can read about below.

What costs are involved?

Our home assessment and Whole House Plan service costs £175. This covers the cost of the time needed to assess your home, as well as the time spent by your Retrofit Coordinator on analysing the information gathered at your home assessment and creating your detailed, bespoke Whole House Plan.

The Whole House Plan will give you an idea of the costs of different retrofit measures should you choose to go ahead with the work recommended, but please be aware that the cost of a whole house retrofit can vary greatly based on the type of home that you live in and the measures which you decide to implement.

If you choose to go ahead with some or all of the measures outlined in your Whole House Plan through Cosy Homes Oxfordshire, there will be a 5% charge for the service. This covers the cost of a Retrofit Coordinator to look after your home and act as your single point of contact from start to finish –gathering quotes from contractors, managing work and installations, and checking the quality of delivery once completed. And the peace of mind you gain from that? It’s priceless.

Please note: there will likely be additional costs between the Whole House Plan and the project work beginning, depending on the size and type of your retrofit project and the measures included. This includes any Technical Specialist Reports and Building Performance Specifications required by your project – and will be detailed in a Client Service Agreement sent to you before the project goes ahead, which your Retrofit Coordinator will be able to discuss with you.

“Thank you for all your hard work on our home. We were impressed with the amount of work the team got through in a short amount of time. Given that tight timeframe, we were especially impressed that no corners were cut at any stage. The whole team clearly take pride in what they do, including the team at Hook Norton Construction who led on the delivery of works for our home – the culture and approach taken is great to see.”
– Trish Lunel, Cosy Homes Oxfordshireclient 

Get started with a home assessment

There are two routes which you can take to get started on your home retrofit journey: our Remote Assessment and Pre-Visit Whole House Plan (developed during COVID-19) and our On-site Assessment and Whole House Plan. We developed the remote service due to social distancing measures in place in the UK during COVID-19 – it’s also a great place to start if you’re keen to know more, but aren’t sure you’re ready to go ahead with a home retrofit.

Our services for homeowners

Make your home cosier and healthier whilst reducing energy bills and carbon emissions

Cosy Homes Oxfordshire is a one-stop-shop home retrofit service, enabling homeowners to improve the energy efficiency of their homes throughout Oxfordshire. By working with us you will have the opportunity to:

  • Have the stress removed from home retrofit as we support you and manage the process from start to finish
  • Be introduced to trusted contractors who will undertake the work recommended
  • Have the quality of the retrofit monitored through our quality assurance process
  • Reduce the carbon emissions of your home
  • Lower your energy bills
  • Have a more comfortable home, warm in the winter and cool in the summer
  • Have a healthier home, eliminating damp and improving ventilation
  • Improve your home’s EPC rating, unlocking long-term value.
Register your home to get started

How does the service work?

So how do we do this? Research has shown that there are two factors which make home retrofit as effective as possible, which are:

  • A whole house approach, aiming to take a property to near net-zero energy demand in one step only, or in a phased approach where each phase of retrofit builds on the previous one;
  • Having a single, trusted point of contact for homeowners or tenants, who stays with them throughout the retrofit process.

That’s why we’ve put these factors at the heart of our service at Cosy Homes Oxfordshire. First, one of our trained Retrofit Coordinators will assess your home to find out everything we need to know about your existing energy usage. They’ll then deliver your bespoke Whole House Plan, detailing all the measures you could take to make your home as energy efficient as possible, with recommendations on the most cost-effective and impactful measures to take forward.

If you choose to go ahead with some or all of these measures, the same Coordinator will gather quotes from our trusted contractors, manage the delivery of the work, and approve the quality at the end. The RetrofitWorks team have developed a robust health and safety protocol for onsite work for Cosy Homes Oxfordshire contractors, which ensure that we are safely able to deliver work in homes as usual as long as you are happy for us to do so.

There are two routes which you can take to get started on your home retrofit journey: our Remote Assessment and Pre-Visit Whole House Plan (developed during COVID-19) and our On-site Assessment and Whole House Plan. We developed the remote service due to social distancing measures in place in the UK during COVID-19 – it’s also a great place to start if you’re keen to know more, but aren’t sure you’re ready to go ahead with a home retrofit.

Remote Assessment and Pre-Visit Whole House Plan (£75)

When you register your home you’ll be asked if you’d like a remote or onsite assessment. If you choose remote, we’ll use existing data sources such as EPC data, Google Maps, or floorplans to find out as much as we can about your home. One of our Retrofit Coordinators will then conduct a 1 hour phone assessment with you, asking you a series of simple questions about your home to fill in any gaps.

With this information they’ll produce a reduced version of our Whole House Plan, detailing the recommended measures to improve energy efficiency.

If you choose to go ahead with any or all of the measures, you’d be required have an on-site assessment to ensure nothing has been missed. The remote assessment costs £75, and if you go ahead with the onsite assessment you’ll pay the balance of £100 for the full Whole House Plan. Please note that due to restrictions on the RetrofitWorks payment website, you will be given a voucher code for checkout which brings the full Whole House Plan cost down from £175 to £100.

Full Onsite Assessment and Whole House Plan (£175)

If you choose an onsite assessment when registering, one of our trained Retrofit Coordinators will contact you to book a time for your onsite home assessment, which can take up to 3 hours.

We’ll use the information gathered to produce a bespoke Whole House Plan, detailing the recommended measures to improve energy efficiency. This will include any particular needs we’ve already discussed with you.

If you choose to go ahead with any or all of the measures we’ll then send you a Client Services Agreement to sign which will outline any costs incurred by going ahead – and your Retrofit Coordinator will be on hand to discuss this. We’ll then gather quotes from our trusted contractors and move ahead to the delivery of works.

Remote Assessment and Pre-Visit Whole House Plan (£75)

When you register your home you’ll be asked if you’d like a remote or onsite assessment. If you choose remote, we’ll use existing data sources such as EPC data, Google Maps, or floorplans to find out as much as we can about your home. One of our Retrofit Coordinators will then conduct a 1 hour phone assessment with you, asking you a series of simple questions about your home to fill in any gaps.

With this information they’ll produce a reduced version of our Whole House Plan, detailing the recommended measures to improve energy efficiency.

If you choose to go ahead with any or all of the measures, you’d be required have an on-site assessment to ensure nothing has been missed. The remote assessment costs £75, and if you go ahead with the onsite assessment you’ll pay the balance of £100 for the full Whole House Plan. Please note that due to restrictions on the RetrofitWorks payment website, you will be given a voucher code for checkout which brings the full Whole House Plan cost down from £175 to £100.

Full Onsite Assessment and Whole House Plan (£175)

If you choose an onsite assessment when registering, one of our trained Retrofit Coordinators will contact you to book a time for your onsite home assessment, which can take up to 3 hours.

We’ll use the information gathered to produce a bespoke Whole House Plan, detailing the recommended measures to improve energy efficiency. This will include any particular needs we’ve already discussed with you.

If you choose to go ahead with any or all of the measures we’ll then send you a Client Services Agreement to sign which will outline any costs incurred by going ahead – and your Retrofit Coordinator will be on hand to discuss this. We’ll then gather quotes from our trusted contractors and move ahead to the delivery of works.

For both the Remote and Onsite assessment options, you need to register your home with us to get started. This enables us to start gathering the information we need on your home to develop a bespoke plan for retrofitting your home. As you register, you’ll be asked whether you’d like to go ahead with Remote or On-site. If you’d like assistance with the registration form please call us on 0300 303 1269 (open 9am-5pm, Monday to Friday).

Register your home
What happens at a home assessment

What kinds of homes and homeowners is Cosy Homes Oxfordshire for?

Our focus at Cosy Homes Oxfordshire is on a whole house retrofit approach, assessing a house in its entirety with the aim of producing bespoke and comprehensive recommendations to make that home as energy efficient as possible, likely including several different measures and areas of improvement. This approach ensures that every aspect of the building is working together, preventing issues further down the line – we often see homes where small improvements have been made across several years or several homeowners, which is where a lot of issues come from. It also means we are reducing carbon emissions from the home as much as is possible.

So, if you’re looking to make a significant investment in retrofitting your property to improve energy efficiency, then Cosy Homes Oxfordshire is the right route for you. We also currently can only work with homeowners based in Oxfordshire.

If you choose to go ahead with Cosy Homes Oxfordshire we’ll assess your whole home to identify bespoke energy efficiency improvements, and your Retrofit Coordinator will then oversee and project manage the works from start to finish – including quality assurance. This additional project management aspect is why it makes sense to work with us if you’re looking to make several improvements across different elements of your home.

What if this isn’t the right route for me?

If this approach doesn’t sound right for you but you’re still keen to make energy efficiency improvements to your home, then we can suggest the following routes:

  • Warmer Sussex: if you’re based in the Sussex area we’d recommend taking a look at Warmer Sussex. It’s a retrofit service just like ours, run by RetrofitWorks who also run our delivery process – so you can expect the same level of care and expertise.
  • TrustMark and Buy With Confidence: If you’re looking to make a simple or standalone retrofit improvements to your home (sometimes called ‘single measures’) – such as swapping your old boiler for a more efficient one, or changing your lighting to LED bulbs throughout – then it’s likely simpler and more cost effective for you to source quotes and manage the project yourself. We’d recommend starting with TrustMark and Buy With Confidence to find local contractors near you that you can trust – this is also true if you live outside of our remit in Oxfordshire.
  • Better Housing Better Health (BHBH): If you think you may be vulnerable to the cold or damp in your home (or you know someone else who is) you can refer yourself to the BHBH team who can offer advice and support, as well as sourcing potential funding to improve your situation. BHBH is run by the National Energy Foundation, one of our project partners – so if you register your home with us the team will always be checking for potential funding routes too.